[MUT] I'm unable to find any opponents in MUT Seasons/Weekend League

@EA_Aljo 

i don't have a pc to do a UO trace. can i do it on a mac laptop?

@Balsamo3 

Yes. There are Mac instructions under the PC instructions. Just make sure you run the test on the same connection you play on. So, if you're wireless, move your Mac as close to your console as possible so the results are more accurate. If you play wired, make sure your Mac is on a wired connection on the same network you play on.

@EA_Aljo 

I did the traceroute and this is what came up

traceroute -S -q 30 easo.ea.com > ~/Desktop/pathping.txt

traceroute to easo.ea.com (159.153.64.173), 64 hops max, 52 byte packets

@Balsamo3 

There should be more results than one line. Are you sure you're following the instructions right? Also, you need to run both a Traceroute and Pathping.

@EA_Aljo 

i did the trace route and it says after i do that i should get a path ping.txt on my desktop but it doesn't pop up on my desktop. 

@Balsamo3 

That's odd. I haven't heard of that happening before. Are you absolutely sure you're following the instructions right?

@EA_Aljo 

yes i even tried it like 4 different times 

@EA_Aljo 

i think i figured it out now

traceroute - 

1 g3100 (192.168.1.1) 1.813 ms 1.127 ms 1.164 ms
2 * * *
3 b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 5.045 ms 8.392 ms 4.163 ms
4 * * *
5 0.ae2.br2.nyc4.alter.net (140.222.229.93) 8.526 ms
0.ae1.br2.nyc4.alter.net (140.222.229.91) 7.207 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 9.657 ms
6 *

Pathping

1 g3100 (192.168.1.1) 1.628 ms 1.038 ms 1.086 ms 1.032 ms 1.001 ms 1.071 ms * 2.713 ms 1.377 ms 1.372 ms 1.193 ms 1.315 ms * 2.720 ms 1.452 ms 1.390 ms 1.399 ms 1.486 ms * 2.069 ms 1.340 ms 1.308 ms 1.282 ms 1.302 ms * 2.173 ms 1.336 ms 1.345 ms 1.167 ms 1.301 ms (13% loss)
2 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
3 b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 10.074 ms 7.866 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 12.440 ms 7.540 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 6.367 ms 9.636 ms 8.580 ms 7.370 ms 8.008 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 6.542 ms 7.076 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 7.169 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 4.987 ms 10.928 ms 9.067 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 7.293 ms 4.500 ms 7.534 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 16.816 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 6.167 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 8.745 ms 5.802 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 10.444 ms 7.441 ms 5.100 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 8.842 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 9.420 ms
b3309.nycmny-lcr-21.verizon-gni.net (100.41.219.84) 8.929 ms 14.098 ms
b3309.nycmny-lcr-22.verizon-gni.net (100.41.219.82) 9.472 ms (0% loss)
4 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
5 0.ae1.br2.nyc4.alter.net (140.222.229.91) 7.554 ms 7.503 ms 8.439 ms 6.908 ms 8.442 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 8.170 ms
0.ae1.br2.nyc4.alter.net (140.222.229.91) 8.454 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 6.775 ms 6.467 ms 8.028 ms 7.910 ms 8.392 ms 7.396 ms
0.ae1.br2.nyc4.alter.net (140.222.229.91) 7.956 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 7.477 ms 6.835 ms
0.ae1.br2.nyc4.alter.net (140.222.229.91) 7.353 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 8.334 ms
0.ae1.br2.nyc4.alter.net (140.222.229.91) 6.103 ms 7.591 ms 7.571 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 8.417 ms
0.ae1.br2.nyc4.alter.net (140.222.229.91) 6.711 ms 7.649 ms 8.159 ms 7.325 ms 7.954 ms 7.933 ms 7.972 ms
0.ae2.br2.nyc4.alter.net (140.222.229.93) 8.450 ms (0% loss)
6 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
7 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
8 * * * * * * * * * * * * * * * * * * * * * * * ae23.cs3.iad93.us.eth.zayo.com (64.125.28.189) 12.922 ms * * * * * * (96% loss)
9 ae22.er2.iad10.us.zip.zayo.com (64.125.29.121) 13.580 ms 13.756 ms 12.378 ms 12.062 ms 11.340 ms 12.448 ms 11.724 ms 12.941 ms 10.757 ms 12.719 ms 11.259 ms 11.822 ms 12.184 ms 11.839 ms 12.398 ms 11.292 ms 12.804 ms 11.825 ms 10.769 ms 12.466 ms 11.606 ms 12.263 ms 11.569 ms 12.433 ms 12.001 ms 11.971 ms 11.369 ms 11.995 ms 12.044 ms 12.514 ms (0% loss)
10 64.125.199.190.t00673-02.above.net (64.125.199.190) 11.771 ms 13.825 ms 11.822 ms 12.436 ms 12.064 ms 11.949 ms 11.324 ms 12.445 ms 11.590 ms 12.352 ms 11.523 ms 11.809 ms 12.079 ms 11.920 ms 12.398 ms 12.584 ms 15.116 ms 12.227 ms 11.425 ms 12.426 ms 11.503 ms 12.071 ms 11.282 ms 12.069 ms 12.386 ms 11.398 ms 12.428 ms 11.960 ms 12.464 ms 10.983 ms (0% loss)
11 159.153.92.98 (159.153.92.98) 13.124 ms 12.136 ms 14.784 ms 12.098 ms 11.818 ms 12.080 ms 11.949 ms 11.950 ms 12.376 ms 15.078 ms 12.433 ms 11.858 ms 11.972 ms 19.309 ms 11.966 ms 11.522 ms 13.067 ms 15.359 ms 11.962 ms 11.462 ms 12.450 ms 11.974 ms 11.815 ms 11.944 ms 11.592 ms 12.547 ms 11.427 ms 11.903 ms 11.954 ms 11.849 ms (0% loss)
12 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
13 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
14 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
15 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
16 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
17 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
18 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
19 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
20 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
21 * * * * * * * * * * * * * * * * * * * * * * * * *traceroute: wrote easo.ea.com 52 chars, ret=-1
* * * * * (100% loss)
22 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
23 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
24 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
25 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
26 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
27 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
28 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
29 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
30 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
31 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
32 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
33 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
34 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
35 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
36 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
37 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
38 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
39 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
40 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
41 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
42 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
43 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
44 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
45 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
46 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
47 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
48 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
49 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
50 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
51 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * (100% loss)
52 * * * * * * * * * * * * * *

I don't know what any of this means 

@Balsamo3 

You're getting a lot of timeouts and some packet loss. That's probably why this is happening. Have you tried talking to your ISP to see if they notice any issues with your connection?

i did talk to my service provider they told me it was fine. I deleted the game and redownloaded it. I have no issue and the game is working again. Thanks for all the help.