mut level challenges

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Drxbble Addict
Date/time issue occurred September 13th, 2020 around 1-2am
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Whenever I try to play a Challenge or Solo Battle, I get an error code saying that the servers cannot process my request or something along those lines. Making it impossible to even play the game, I can play on different accounts, but my main account that I play on and have spent money on won't let me play anything. I've seen some tips like unlinking my account to EA and relinking it, but that didn't work nor did restarting the game, re-downloading, etc.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know.
What happens when the bug occurs? It just kicks me out of Ultimate Team.
What do you expect to see? I expect to be able to play the game that I bought
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Whenever I try to play a Challenge or Solo Battle, I get an error code saying that the servers cannot process my request or something along those lines. Making it impossible to even play the game, I can play on different accounts, but my main account that I play on and have spent money on won't let me play anything. I've seen some tips like unlinking my account to EA and relinking it, but that didn't work nor did restarting the game, re-downloading, etc.