[MUT] missing content - Twitch drops
For the twitch drops this weekend for watching streamers. I have all of them on my inventory in Twitch from watching. however its not connecting to xbox. I click the connect link, opens a new tab, says "You have successfully authenticated your EA account. Account linking details have been transmitted to Twitch and you may now close this window."
How do i solve this?
I know the account is linked, because i was able to claim my September pack for prime.
[EDIT: modified thread title for better visibility/clarity if other players search for the same issue. I'll move this post to the bug reports section for better visibility]
marked as "accepted solution" for visibility reasons only! please see this post for information how to proceed if you did not get your twitch drops yet!
if you are missing content (e.g. Twitch drops) my first guess: did you have a look at your item binder? sometimes rewards and content go directly there without notice (sorting by 'newest' might be helpful).
my second guess: did you try to complete a Solo Challenge afterwards? sometimes completing one more game triggers missing rewards and content.
if both approaches do not work, you might have to contact EA Help (see contact details below). they should be able to solve this issue for you since they can track your account.please note that it might take some time till rewards from external sources will appear in-game. Sometimes, the information might not go through different systems immediately. Therefore, before you invest your time to contact EA Help, please be patient for a few hours (or a day). In many (but not all) cases missing drops will hopefully appear for you.
hope that helps. good luck!
EA Help
website: https://help.ea.com/en/contact-us/?product=madden-nfl-21&community=true
twitter: https://twitter.com/EAHelp
facebook: www.facebook.com/eahelphub
