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cjl226's avatar
cjl226
4 years ago
Solved

[MUT] missing rewards - XP from completing weekly objectives list

Hey everyone.  I completed my weekly objectives and haven’t received my 10k xp or my coins for it.    I contacted ea help and was told to post it here.  They said if it affects enough people they will look into it.  While I certainly don’t want this happening to you…..I would like my xp. Please share horror stories 

[EDIT: modified thread title to improve visibility/clarity; moved to bug reports section]

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  • cfil26's avatar
    cfil26
    4 years ago
    @EA_Blueberry Did not work. I have restarted my game, and my console, multiple times. Then played multiple games. Still have not received the XP that was promised in the missions tab. Fix this, it should not be this difficult.
  • CLEbrowns2343's avatar
    CLEbrowns2343
    Seasoned Newcomer
    4 years ago

    I’m missing about 80k xp. 35k from ultimate kickoff objectives, 35k from campus heroes objectives and 10k from weeklies. I’ve reached out to ea help multiple times and they said it’s an on going issue. This was a week ago and still no xp. What’s going on??

  • bjcmit's avatar
    bjcmit
    4 years ago

    @cfil26 The wording is confusing, but I believe the 35K XP and 20K coins refer to the total number of XP and coins earned from completing each of the objectives. There is no additional XP and coins for completing the Ultimate Kickoff Objectives.

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    4 years ago
    @CLEbrowns2343 did you already try to open the notifications tab? I've read in other threads that doing that sometimes triggers missing rewards/XPs for weekly objectives.

    Regarding the 35k XP for the two objectives lists, I guess @bjcmit is right. From my perspective, the explanatory text is misleading and the 35k equal the aggregated amount of XP you might gain through completing the objectives separately.
  • desbusby23's avatar
    desbusby23
    4 years ago

    Hey so I was told to come here to let you guys know, there is like a syncing issue with the XP. I’m missing some XP from my account and they said that’s the problem and this would be the best way to get the issue known.

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    4 years ago
    @desbusby23 thank you for reporting this bug! I've merged your post to a thread in the Bug Reports section.

    There are a lot of reports about this issue (regarding several objectives/rewards etc.). There are some suggested workarounds (e.g. opening the Notifications tab to trigger the missing rewards) but I did not see a safe solution yet, unfortunately. For me it has been completely unclear when I got which rewards (incl. XPs) and why (in the meanwhile, I gave up playing at all because my game constantly crashes on PC... ☹️).
  • nosice's avatar
    nosice
    New Rookie
    4 years ago

    Dude!!!  IT's been a month and I didn't get the coin reward for Most Feared.  

    So there should be something done now right.. there's no reason to play the solos, if we can't get rewards..

    What's going on..  ?

    I have not received the coin reward for Most Feared, Gridiron Guardians, Ultimate Kickoff, Campus Heroes..  

    And I didnt receive the experience although IM maxed now at level 50.. 

    Can We PLEASE Get an update.. ?

  • nosice's avatar
    nosice
    New Rookie
    4 years ago

    Can we make the Rewards for these items a Quick Sell Pack...   ?  I think that would solve the coin problem...  

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