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Lone_Wolf8885's avatar
Lone_Wolf8885
4 years ago

[MUT] missing rewards from Solo Challenges and Leveling Up

Product: Madden NFL 22 Platform:PlayStation 5 Digital Edition Which console generation do you have? Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID? L0ne_w0lf8885 Date/time issu...
Dreamz-AFT's avatar
Dreamz-AFT
4 years ago

Same with me I’m level 12 and says I only completed up to level 6 and EA support said they couldn’t do nothing 

JMVP108's avatar
JMVP108
4 years ago

This is also happening to me. Im at mut level 20 and it says that I only completed to level 11.

  • willmarks11's avatar
    willmarks11
    4 years ago
    @JMVP108 Yeah I haven’t seen any YouTube videos or anything about so I thought I was the only person.
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey, MUT players.

      If you're leveling your MUT level up and not receiving rewards after power cycling your console and 24 hours has passed please let us know the following details below so we can forward your details to the team for investigation. 

      • Gamertag/PSN ID/Origin ID
      • Platform you play on
      • MUT Level you didn't get a reward for
      • What reward(s) are you missing
      • When did you level up? (Accurate would be great but if you don't know try to guess the closest date/time you leveled up)

      Thank you for the help flagging this down!

      • JMVP108's avatar
        JMVP108
        4 years ago

        My Xbox gamertag is AllstarJay15. I play on the Xbox Series S. I am currently MUT Level 22 and haven't received any rewards from MUT Level 12 and up. I am also not getting any progress on my Kam Chancellor and daily and weekly objectives. The time I leveled up and stopped receiving my rewards was around August 22, 2021. I hope you guys can help with this problem and prevent this from happening to anybody in the future. Thanks for your help.

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