Forum Discussion

SlowhandScutch's avatar
SlowhandScutch
4 years ago
Solved

[MUT] MUT Rewards pack count not updating

Product: Madden NFL 22 Platform:PC Which console generation do you have? What is your gamertag/PSN ID? SlowhandScutch Date/time issue occurred All the time What type of issue do you have? Ga...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hey @pedromully03, 


    If you need some help with MUT Rewards I'd recommend getting in touch with the EA Help team so they can take a look at your account. 


    For more details on how you can set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

SlowhandScutch's avatar
SlowhandScutch
4 years ago

And weirdly (as others have said), if you open Madden 21 and open a pack, the pack count updates on the MUT Loyalty Status website...so the mechanics behind the game updating the pack count obviously work, it's just another broken element of Madden 22. With all the issues across all the game modes and platforms, I'm really struggling to think of a so called `AAA` game that has been released with such a large amount of work required to even bring it up to a level that some might consider Early Access even. EA will only be able to rely on the good will of it's players for so long...

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey everyone, 


I'm afraid I don't have any updates on this right now, but if you have the Madden Companion App try logging in there and see if your MUT Rewards are updated. From what I've seen it should be up to date in the app. 

  • NUGE100's avatar
    NUGE100
    4 years ago

    Hi just to confirm my pack count shows 0 but I did get my rewards today 

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,100 PostsLatest Activity: 2 hours ago