[MUT] platinum item (in pack) converted to elite item

@DeadSer 

You can make contact with an EA Game Advisor to see if there is anything we can do for you here.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.