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CrazyBean9000's avatar
7 years ago
Solved

MUT servers cannot process

Each time I try to get on ultimate team it comes up with the same error. “Our servers cannot process your request at this time. Please try again later.” I asked a EA advisor, but he couldn’t fine the solution. Can EA help me.

  • *UPDATE* 12/22:

    Adding a workaround fix: 

    Go to your roster/lineup and Generate Best Lineup by BEST TEAM OVR. That should help fix this!

    Hey all,

    If you're experiencing any connectivity issues for your console try the steps below they should help out a lot. Some of you that most recently were likely affected by some Microsoft and Sony service issues they had lately. The best thing to do is check their websites to see if there is any downtime or service disruptions prior to performing these steps:

    Xbox Service: https://support.xbox.com/en-US/xbox-live-status

    PlayStation Service: https://status.playstation.com/en-US/

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    PS4:

    Power Cycle

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

    Xbox One:

    Power Cycle the Console

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    1. Plug the console power cable back in.
    2. Press the Xbox button on your console to turn on the Xbox One.

    Clear Mac Address

    1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

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