Forum Discussion
I don't think a cancel matchmaking button would help in the middle of loading a squads game. They need to just fix this bug in general. I can't believe this bug was in Madden NFL 20 and they still havent fixed the issue. Absolutely absurd.
- EA_Kent5 years ago
Community Manager
Hey everyone,
Thanks for the reports!
When the game is getting stuck on the loading screen, does it seem like the image is going dim?
/Kent
- 5 years ago
No the game isnt getting dim, for me it just says an error occured while starting your game and its not just in ultimate team I tried loading up an exhibition game and it said the same thing, I legit ant play anyone, I tried logging out of my ea account and logging back in, restarting the app, turning playstation off and nothing, I havent been able to play anyone for 3 days now.
- 5 years ago
No it does not seem to go dim, but the loading screen seems to just be "covering" the squads matchmaking screen, because I can feel controller input like I can on the matchmaking menu.
- EA_Kent5 years ago
Community Manager
Thanks for the updates!
Can we try out some troubleshooting steps to see if we can help with the loading issues? When you have a chance I'd recommend starting off with the basic connectivity steps over at the EA Help site. If the same issue keeps happening after that check out the platform-specific steps as well:
- Xbox One
- PC
Let me know how that goes when you can. Thanks again!
/Kent
- 5 years ago
Please fix madden 21 loading screens this game wasn’t worth the money
- EA_Kent5 years ago
Community Manager
Hey folks,
Does it seem like this is happening when you're trying to play Squads with a particular friend, or is it just any time you're playing period?/Kent