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xMetsxGiantsx's avatar
xMetsxGiantsx
Not applicable
5 years ago
Solved

[MUT] still not able to open packs after widespread coin/packs-glitch weeks ago

Over 2000 packs and a lot of money spent and still can't open them this is my fifth message on here I called customer service every day for a week straight and they couldn't help me they said put a r...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey there,

    Marking this as a solution just for visibility. This issue is still under investigation. 


    This is actually something we're aware of and investigating. I'm afraid I don't currently have an ETA on when it might be fixed, but hopefully we can get it sorted out soon. 


    Thanks for your patience while we're looking into it. 

utahman1234's avatar
utahman1234
Not applicable
4 years ago

My account has the same thing almost 2500 packs and no way too open them or even just get too that screen it’s just really annoying and makes me not wanna play the game at all. Mine has been stuck like that for 3 months it’s really annoying that it seems like no one has gotten it resolved so disappointing. It really just makes me feel like they don’t even wanna fix it for players at this point 

  • xMetsxGiantsx's avatar
    xMetsxGiantsx
    Not applicable
    4 years ago

    They can fix it if they want to. 

  • utahman1234's avatar
    utahman1234
    Not applicable
    4 years ago

    Honestly it really seems like there just like who cares about them. I’ve been playing mut for 10 years like wtf. I just want this fixed it’s really ruined madden for me 

  • xMetsxGiantsx's avatar
    xMetsxGiantsx
    Not applicable
    4 years ago

    Same here Mut from day one and I spend money and this really ruined this year. They just ignore this thread

  • xMetsxGiantsx's avatar
    xMetsxGiantsx
    Not applicable
    4 years ago

    I'll push this to the top again. Maybe by Madden 23 you will fix it and if not fixed soon I won't be buying Madden 23. I'll keep the thousands I spend and buy something else. Maybe some 2k games

  • xMetsxGiantsx's avatar
    xMetsxGiantsx
    Not applicable
    4 years ago

    Now I lost a Calvin opp this week went into packs and all my gifts gone. Ef this game

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