Forum Discussion

5 years ago

Solved

[MUT, Store] "Unable to complete transaction. Previous purchase still pending."

someone PLEASE help i have not been able to buy any pack for a week when i try it says "unable to complete transaction prevoius purchase still pending please try again" i have tried calling ea over 1...

EA_Blueberry
5 years ago
@colden61

If you are still having trouble with this please contact our Support team below so they can pull up your account to verify and assist if you were impacted by the previous bug.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

EA_Blueberry

Community Manager

5 years ago

@colden61 Thank you, passed it along.

colden61

5 years ago

Do u know If there working on that there is very frustrating please let me know

EA_Blueberry
Community Manager
5 years ago
@colden61

If you are still having trouble with this please contact our Support team below so they can pull up your account to verify and assist if you were impacted by the previous bug.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/
- colden61
  5 years ago
  Is there anyone else I can call I have done called the support team at least 20 times and they do nothing terrible coustumer support they will lie to you just to get u off the line I only came in contact with one guy who was actually helpful
- VGN0OB
  3 years ago
  @EA_Blueberry I’m having the same problem on madden 23 and still have no fixes I’ve tried everything
  - Maxsiggy
    Rising Novice
    3 years ago
    Same here any help yet?
- cleanxo
  3 years ago
  @EA_BlueberryI contacted live support and they told me to come over here and report the bug. I’m getting the error also. My PSN is: Guccithehero
  - VGN0OB
    3 years ago
    I was able to fix the problem but I had to go back to old gen to open packs and I am still not able to open packs on next gen.
killswitch1345
3 years ago
@colden61 Have they fixed it