MUT Unable to Process Request...

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? thehatchet85
Date/time issue occurred 12/13/19
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug It started not giving me my stars right away when I complete the challenges and then eventually I try to go into MUT and it says “Our servers cannot process your request at this time. Please try again later.”
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Just click on MUT and it won’t let me in
What happens when the bug occurs? It won’t let me into MUt
What do you expect to see? Somehow I can get into MUT
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Just trying to get into MUT