Forum Discussion
6 years ago
EA Kent,
I'm on PS4 I can log on to Super Star Ko fine just not Ultimate Team . Had finds log in on there accounts on my PS4 work fine. Opened ports did everything I can. Not my.connection. been almost six weeks. EA is not helping . Any input would be appreciated. Thanks Jim
EA_Kent
Community Manager
6 years agoHey @Jimmi-OZ.
It looks like you had a case escalated up to the Madden team when you were speaking with EA Help via email. This appears to be something they'll need to investigate from their side. You'll get an update via email as soon as possible once they've been able to finish up the investigation.
Thanks for your patience on this.
/Kent