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DekodaV8704's avatar
DekodaV8704
4 years ago
Solved

[MUT, xbox S]“We are unable to process your content but will continue trying.

Product: Madden NFL 22 Platform:Xbox Series S Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? xXDripLawdXx Date/time issue occurred 2:00 pm on Augus...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hey @DekodaV8704, 


    When you've got the chance please reach out to the Terms of Service team so they can take a look at your account. 


    For more information on how to set up a case with them check out the EA Help website. The TOS team will follow up with you via email as soon as they can. 

Kavlev89's avatar
Kavlev89
4 years ago

Hi @EA_Blueberry

My madden still doesn’t work..
Do you have some new information?

I would love to play a game that I paid for

Thanks

  • Kavlev89's avatar
    Kavlev89
    4 years ago

    You have seen my errors right, those were the pictures in the message above.

    I didn’t receive an email and my account isn’t banned. I have spoken to more then 10 ea employees and nobody knows.

    it looks like a suspension or ban, but i didn’t get the message and didn’t do anything wrong. I used no glitches and didn’t abuse any bugs. You can check my account Kavlev NL.

    I bought a game that doesn’t work and I also bought bundles. Now I think I made a mistake to buy al this *..

    im sorry..

  • Flashymark2's avatar
    Flashymark2
    4 years ago

    My account is like this but I never been banned 

    • Flashymark2's avatar
      Flashymark2
      4 years ago

      Can I get help please 

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Hey folks,

        I hate to sound like a broken record, but this isn't something we'll be able to help with here on Answers HQ. You'll need to get in touch with the Terms of Service team so they can go over your account. 

        If you need more info on how to set up a case with them check out the EA Help website. 

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