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DekodaV8704's avatar
DekodaV8704
Not applicable
5 years ago
Solved

[MUT, xbox S]“We are unable to process your content but will continue trying.

Product: Madden NFL 22 Platform:Xbox Series S Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? xXDripLawdXx Date/time issue occurred 2:00 pm on Augus...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @DekodaV8704, 


    When you've got the chance please reach out to the Terms of Service team so they can take a look at your account. 


    For more information on how to set up a case with them check out the EA Help website. The TOS team will follow up with you via email as soon as they can. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @DekodaV8704, 


When you've got the chance please reach out to the Terms of Service team so they can take a look at your account. 


For more information on how to set up a case with them check out the EA Help website. The TOS team will follow up with you via email as soon as they can. 

  • DekodaV8704's avatar
    DekodaV8704
    Not applicable
    5 years ago

    i already tried to contact them and they directed me here.

    • Aprocopio2004's avatar
      Aprocopio2004
      Not applicable
      5 years ago

      Did u fix it

      @DekodaV8704 wrote:

      i already tried to contact them and they directed me here.

  • Aprocopio2004's avatar
    Aprocopio2004
    Not applicable
    5 years ago
    @EA_Kent The same thing is happening to me but on PS4
  • Asidiy's avatar
    Asidiy
    Not applicable
    5 years ago
    @EA_Kent Same thing that happened to him is still happening to me is this a technical glitch or are we banned or suspended I was told when i contacted EA support that I wasn’t banned or anything so what’s the issue
    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey there,

      From what I can see it looks like your cases were sent up for further investigation by the TOS team. Please keep an eye on your email, and they will follow up with you as soon as they can. 

      • DekodaV8704's avatar
        DekodaV8704
        Not applicable
        5 years ago

        I haven’t received an email or anything yet. I’m still having the same problem!!

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