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stovey10's avatar
stovey10
3 years ago
Solved

My account was banned because it thought I was hacked

I was banned because it thought I was banned even though I haven’t been hacked so could it be unbanned please
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hi there @stovey10,

    We're not able to assist with bans directly here on AHQ.
     
    If you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.
     
    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Click Select contact option.
    6. Sign in to your account that has the ban or suspension, if you aren’t already.
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @stovey10,

We're not able to assist with bans directly here on AHQ.
 
If you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.
 
  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Click Select contact option.
  6. Sign in to your account that has the ban or suspension, if you aren’t already.

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