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Antroit34's avatar
Antroit34
6 years ago

My Custom Players are randomly being deleted even though I save on a file.

Product: Madden NFL 20 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Date/time issue occurred 2/5/2020 What type of issue do you ...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Antroit34 

When you created all of your custom players and added them to a roster, did you save the roster afterwards?

It sounds like the roster wasn't fully saved or there is something going wrong during the save process. Have you tried power cycling your console lately and do you use an external hard drive?

How to power cycle your PS4 console

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

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