Forum Discussion
pank0835
11 months agoRising Novice
We’re on the same console but I did a one time user thing to see if it’d work and it did but my account desynced
EA_Aljo
Community Manager
11 months agoTake a look at your network settings on your PS5. Let me know what it says for the NAT type.
- pank083511 months agoRising Novice
Type 2
- pank083511 months agoRising Novice
But why would my cousin account work but not mine and it’s on the same system
- EA_Aljo11 months ago
Community Manager
I really don't know. That's why we're going through troubleshooting here. Are both you and your cousin's accounts linked to the same EA account?
Also, just a heads up, I'm heading out for the weekend in about 10 minutes here. You're welcome to continue this with an advisor if you can't wait until Monday. Cases can be opened by following the instructions here.- pank083511 months agoRising Novice
No different everything I even played on my friends ps5 on my account and it desynced
- pank083511 months agoRising Novice
Type 2