My last name is alerted as profane language.
To whom this may concern,
I pre-ordered Madden as I do each year and I was excited to get started for the early release date. Upon loading the game it asks to enter your name and information to create a player (as it would in face of the franchise or any other mode where a player is created).
When entering my last name i was prompted with an error saying it is unable to input my name due to profane language. My last name is BENDER. I have been able to use my name in every game up to Madden 21, and even have had in game announcers say my name during gameplay in past editions.
Why does my last name not work in Madden 21? My last name is not profane language. Is there any way to get this patched so that I can use my last name for customization purposes?
Thank you kindly,
Erek Bender
*UPDATE 9/12*
Hey, Madden Community.
Some names may not be eligible in our filtering system due to agreements with various schools and our commitment to preventing the use of current college player’s name/image/likeness. This filtering has been in place since the integration of Face of the Franchise.
Electronic Arts is committed to making our games and experiences fun, fair and safe for everyone. We use various tools to achieve this, including tools to filter inappropriate user-generated content in areas like in-game chat and EA Account, player and team names.
We want to be very thoughtful and consider several things in our filter rules including:
- the types of content players report to us most,
- historically hateful concepts,
- trending offensive terms,
- game rating,
- and names that may not be eligible due to agreements.
Check out the EA Positive Play Charter to see what kinds of content you can use to keep things positive.
Unfortunately, because of the disruptive behavior of a few members in our gaming community who use certain words or names to harass other players or to glorify offensive conduct, our filter prevents anyone from using those words or names.
We think it's best to proactively eliminate any potential harm or disruption these terms can cause for players of all backgrounds.
Sometimes our filter makes mistakes when a word or name is similar to an offensive term. If that is the case, we’ll fix it as soon as we can. With monitoring and reports from players, we aim to balance things so that players can speak freely in chat, be creative in their names, and still remove the most disruptive content.
