Never Received Team Captain
Product: Madden NFL 19 Platform:Microsoft XBOX One Which console generation do you have? XBOX One What is your gamertag/PSN ID? cobrafrenchie Date/time issue occurred Don't know really, just don'...
Forum Discussion
EA_Barry
Community Manager
Community ManagerAs in the thread you have linked, can you please contact our Advisors so we can look into this for you, thanks.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
Alright so I contacted the adviser for a third time and once again they can't do anything about it apparently. They said I received the pack five months ago, but can't verify if I received the card or not. I probably did receive the pack, but I definitely never received the card. It's nowhere in my collection or in a set. I don't know if it can be quicksold (if it can maybe I'm at fault and accidentally sold it, but I don't think I would have done that) and I don't think I can auction it so it's only logical I didn't receive it. They say that they can't give me the card though, I just find it a little hard to believe. Like a team captain is pretty important to the game and to just not receive it kinda hurts not gonna lie. If you can provide any help that would be greatly appreciated.
