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fredohmaha's avatar
5 years ago
Solved

No New Daily Mission for MUT Heroes: Daily Assist

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? TaRmOgOyF_
Date/time issue occurred 4/2/21 10:30am EST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The Daily Assist Mission for MUT Heroes was supposed to reset this morning at 10:30am EST. I was playing before but there has never been a problem with it resetting before. All of the other Daily’s have reset as expected (Sugar Rush’s Icing on Top, MUT Dedication’s Daily Mission, etc.). The description even states, “Heroes never have a day off.” I thought these we’re supposed to be resetting every day until 4/15. The only difference that happened today is that I unlocked my first 97 Ovr. EA Support Chat suggested I submit a Bug Report.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check that the MUT Heroes: Daily Assist Missions were supposed to reset today.
What happens when the bug occurs? Unable to earn Heroes Badge
What do you expect to see? A mission to rush 120 yards in a game, get 60 team tackles, win 10 games, etc to unlock a Heroes Badge.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? Base-model PS4
Enter RAM memory size in GB Whatever RAM comes in the base-model PS4

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? TaRmOgOyF_
Date/time issue occurred 4/2/21 10:30am EST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The Daily Assist Mission for MUT Heroes was supposed to reset this morning at 10:30am EST. I was playing before but there has never been a problem with it resetting before. All of the other Daily’s have reset as expected (Sugar Rush’s Icing on Top, MUT Dedication’s Daily Mission, etc.). The description even states, “Heroes never have a day off.” I thought these we’re supposed to be resetting every day until 4/15. The only difference that happened today is that I unlocked my first 97 Ovr. EA Support Chat suggested I submit a Bug Report.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check that the MUT Heroes: Daily Assist Missions were supposed to reset today.
What happens when the bug occurs? Unable to earn Heroes Badge
What do you expect to see? A mission to rush 120 yards in a game, get 60 team tackles, win 10 games, etc to unlock a Heroes Badge.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? Base model PS4
Enter RAM memory size in GB Whatever RAM comes in the base-model PS4


  • @CTomasso wrote:

    Found this image in YouTube video (youtu.be/KcDzpb3M8I8) posted March 5th when the promo came out and the countdown timer on the set showed more days left than it should have. It showed 34/35 days left in this image from March 5th and I remember it still showing more days left than it should have prior to it being deactivated. 

    The countdown timer being wrong is one thing and is what it is I guess, but the badges are worth a lot of training and any badges you had in that set have now disappeared and have not been moved back into your binder so that’s the bigger issue here that needs corrected. They also are still selling badges in the store which doesn’t make sense.


    For reference, this is the stream explaining the program: https://www.twitch.tv/videos/937222703?filter=archives&sort=time

    The final objective went down on 4/2. This is when the challenges/dailies concluded. Although the program is mentioned to extend beyond 4/2, this is for the sets that are still available to complete. 

10 Replies

  • fredohmaha's avatar
    fredohmaha
    5 years ago

    Thanks, I have been looking all over for the end date of this event. I must have been mistaken thinking it was still on for a couple more weeks. 

  • satfreaktom264's avatar
    satfreaktom264
    Hero
    5 years ago

    i cant remember if there were a date of expiration shown in the challenge selection screen, but i dont think so...i thought the daily challenges would be available til the same date as the badge exchange set.

  • Found this image in YouTube video (youtu.be/KcDzpb3M8I8) posted March 5th when the promo came out and the countdown timer on the set showed more days left than it should have. It showed 34/35 days left in this image from March 5th and I remember it still showing more days left than it should have prior to it being deactivated. 

    The countdown timer being wrong is one thing and is what it is I guess, but the badges are worth a lot of training and any badges you had in that set have now disappeared and have not been moved back into your binder so that’s the bigger issue here that needs corrected. They also are still selling badges in the store which doesn’t make sense.

  • @CTomasso 

    it also seemed to me as if badge(s) had disappeared from my set. but i cant remember how many i had in there. we really need to screenshot everything in this game...

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago
    @CTomasso That's really a bummer! 😔 I was able to complete all 3 sets, so I was lucky. Similar inconsistencies (i.e. event/promo endet earlier than announced) have been there in MUT this year. But that's even more annoying that you lost items just because they have been in the set. I do not remember whether there had been any information that the set will be removed at all. If no, that would be even worse.

    @EA_Blueberry to let you know: I guess this issue might cause a lot of bad emotions for affected players. I would definitely be in favor of make-rights for those players (not incl. myself!).
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @CTomasso wrote:

    Found this image in YouTube video (youtu.be/KcDzpb3M8I8) posted March 5th when the promo came out and the countdown timer on the set showed more days left than it should have. It showed 34/35 days left in this image from March 5th and I remember it still showing more days left than it should have prior to it being deactivated. 

    The countdown timer being wrong is one thing and is what it is I guess, but the badges are worth a lot of training and any badges you had in that set have now disappeared and have not been moved back into your binder so that’s the bigger issue here that needs corrected. They also are still selling badges in the store which doesn’t make sense.


    For reference, this is the stream explaining the program: https://www.twitch.tv/videos/937222703?filter=archives&sort=time

    The final objective went down on 4/2. This is when the challenges/dailies concluded. Although the program is mentioned to extend beyond 4/2, this is for the sets that are still available to complete. 

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