Forum Discussion
Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID?
Date/time issue occurred 09/10/20
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? none
Summarize your bug Unable to start a franchise in real life roster mode
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? play the game
What happens when the bug occurs? all the time
What do you expect to see? something
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
- Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID?
Date/time issue occurred 09/10/20
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? none
Summarize your bug I click on use real life roster in franchise mode .The next screen Im supposed to be able to pick what week I start and nothing shows up. Started after the recent patch download.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try playing franchise mode
What happens when the bug occurs? nothing shows up on the screen to select
What do you expect to see? a week to select
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Hi @emu8407,
Have you had a chance to try power cycling your PS4 to see if that helps at all? For more info on how that works check out the PlayStation support website. Let me know how that goes once you've had the chance to try it out.
Thanks!
/Kent
- 5 years ago
Hi Kent,
I am also having this issue - was very excited to start a cloud franchise with the new roster update yesterday. I did so successfully and used the week 1 starting point. I realized I hadn’t set up my league the way I wanted to so I deleted the save file and went to try again. This time only preseason was available as a starting point to choose from. After several attempts to back out and try again (close app, reset ps4, etc) now nothing appears and am unable to start a cloud franchise with real life rosters whatsoever.
this I a big issue that is affecting many people, as the original poster has mentioned it seems all you have to do is try to play the game for it to happen and it happens 100% of the time. I’m not sure why there aren’t more posts about it on here as everyone I have spoken with is having the same issue...
I have tried power cycling, unplugging for 30 min, uninstalling and reinstalling Madden 21, started up a different game/app to clear cache, nothing works, this is clearly a bug in the most recent update on 9/10 and needs to be addressed.
attached is a screen shot of what shows on ps4 after you click on use real life roster - it stays this way no matter how long you wait.
- 5 years ago
Same bs happening to me
- 5 years ago
The same exact thing happened to me on the 10th
- alex7lv5 years agoNew Rookie
Also i can play solo battles/
- 5 years agoHi Kent,
I am also having this issue - was very excited to start a cloud franchise with the new roster update yesterday. I did so successfully and used the week 1 starting point. I realized I hadn’t set up my league the way I wanted to so I deleted the save file and went to try again. This time only preseason was available as a starting point to choose from. After several attempts to back out and try again (close app, reset ps4, etc) now nothing appears and am unable to start a cloud franchise with real life rosters whatsoever.
this I a big issue that is affecting many people, as the original poster has mentioned it seems all you have to do is try to play the game for it to happen and it happens 100% of the time. I’m not sure why there aren’t more posts about it on here as everyone I have spoken with is having the same issue...
I have tried power cycling, unplugging for 30 min, uninstalling and reinstalling Madden 21, started up a different game/app to clear cache, nothing works, this is clearly a bug in the most recent update on 9/10 and needs to be addressed.
attached is a screen shot of what shows on ps4 after you click on use real life roster - it stays this way no matter how long you wait. - 5 years ago
HI!
I tried power cycling and reinstalling the games as well. I still cannot enter franchise mode using real life roster. The screen for choosing what franchise mode is also a mess.
- 5 years agoThis it’s something a lot of people are dealing with! We need answers please!
- 5 years ago
Keep on commenting on this post to get it to the top of the answers page. EA is taking their time with anything that doesn’t have to do with ultimate team. Give love to franchise too!
- 5 years ago
can’t start franchise mode with cloud rosters won’t let me advance past choose week? I reinstalled and still same issues can you help Xbox one X
- 5 years ago
Any idea when this glitch is going to get fixed?
- 3 years ago
What if I have xbox s