Forum Discussion
It´s the same with me
The trophies are unavailable for Madden NFL 21 on the PlayStation 4 for me.
- 5 years ago
I also contacted Sony About this and this was the Statement:
"Hello Joachim.
Thank you for your email. We´re sorry you´re having Trophy issues on your account.
Before starting the Troubleshooting below, please double-check that you have completed all of the Tasks available to unlock the Madden NFL 21 trophy´s
- If you have already done this and the trophies still do not appear, please sync them manually. You can find out how this works in the steps below:
PS5: Select your account> Trophies in the Control Center. From the Trophies page, press the Option key> Sync with PlayStation Network.
PS4: Go to [Trophies] and press [Option]> [Sync Trophies With PSN].
PS3: [PlayStation Network]>[Trophy Collection]> (triangle button)> [Sync Trophies With PSN].
PS Vita: Tap [Trophies]> [Option]> [Sync With Server].
If your trophy´s are still not displayed, we recommend restarting the game from an earlier save if possible. This enables us to ensure that the game is not damaged and prevents the trophy´s from being activated.
If you have any further Questions, please let us know."
Unfortunately, this did not lead to success. I passed on that the error has been there since the last update and now I´m waiting for a response. As soon as I have this, I´ll write it back in the Forum.
- 5 years ago@joachim290 Unfortunately, I tried to troubleshoot by synchronizing my trophies with the PlayStation Network before PlayStation Support recommended it to you. When I contacted PlayStation Support after being referred to them by EA Support, they seemed to have confirmed that the issues were with games developed by Electronic Arts and specifically their servers. Thank you for contacting PlayStation Support about the issues that we have been experiencing, and updating us on the status of everything.
- EA_Blueberry5 years ago
Community Manager
Hey, Madden community.
Came across several posts on this and merged them together. This was raised up to the team and as soon as we find out more details we'll let you know!
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