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hinzy20's avatar
hinzy20
5 years ago
Solved

Not receiving level rewards

Product: Madden NFL 20 Platform:Microsoft XBOX One Which console generation do you have? XBOX One What is your gamertag/PSN ID? hinzy20 Date/time issue occurred April 9th, 2020 What type of issu...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    @hinzy20 

    Not all MUT levels will grant packs coins, Power Up Passes, etc. The rewards will vary. For level 66 you should have unlocked a specific store offer pertaining to that level. 

    If you are concerned you're missing any items/rewards, don't hesitate to hit up our Support team ASAP so they can check your account to see if anything wasn't granted to you. They're super friendly and are more than happy to check into it for you.

    Congrats on the level up though and good luck the rest of the season!

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@hinzy20 

Not all MUT levels will grant packs coins, Power Up Passes, etc. The rewards will vary. For level 66 you should have unlocked a specific store offer pertaining to that level. 

If you are concerned you're missing any items/rewards, don't hesitate to hit up our Support team ASAP so they can check your account to see if anything wasn't granted to you. They're super friendly and are more than happy to check into it for you.

Congrats on the level up though and good luck the rest of the season!

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

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