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cal3b504's avatar
cal3b504
5 years ago
Solved

Not receiving rewards

I’m playing the NFL Epic moments and I’m not getting any rewards or the epic moment players. I am getting the coins though. Is there anyways to resolve this or just wait it out?
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @cal3b504, 

    If you're still not seeing those rewards I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. Unfortunately missing content isn't something we would be able to investigate here on Answers HQ. 

    You can find more info on how to contact them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well. 

    /Kent

ahmadabukhdair1's avatar
ahmadabukhdair1
5 years ago
@EA_Kent I can't speak to how long for everyone because I recently started playing MUT this year. It's happened since I started playing seriously about a week ago. I haven't gotten the exp/reward screen for one challenge.
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@ahmadabukhdair1 

Thanks for the update! I'll pass this along for a look. 

/Kent

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