Forum Discussion

Fasted132's avatar
Fasted132
4 years ago
Solved

Not reiceving cards i bought

I bought 3 kwity paye 86 cards today and only received 1 of them the other 2 are not in my binder but my coins are gone. It was at 915 eastern time this morning on playstaion 5. You should stop letti...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @Fasted132 

    We're not able to help with missing content through Answers HQ. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Fasted132's avatar
Fasted132
4 years ago

I mentioned it to ea help was going back and forth with them for 2 and a half hours and they said they see them in my inventory and that I should write them again if I don't get the other 2 cards in 24-48 hours. But they basically maid it sound like I was lying. I spend 1000s of dollars on this game a year. So if they blow me of over 130k coins then it will be ea's loss not mine

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Fasted132 

I can see you currently have 5 of that same item on your account. You'll need to contact support if you're not seeing them so they can perform a more thorough investigation.

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,142 PostsLatest Activity: 5 days ago