[Offline Franchise] saved game doesn't load
Product: Madden NFL 22
Platform:Xbox Series S
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 25.08.
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? /
Summarize your bug Offline franchise won't start. When clicking on a saved game it doesn't load the franchise so I can't access my career anymore
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start an offline franchise, play some time, manually safe, go back to home screen, load your saved game and chances are you can't access it anymore
What happens when the bug occurs? It starts the loading process but immediately goes back to the screen where you can access your saved games
What do you expect to see? I WANT TO ACCESS MY FRANCHISE! I expect to continue playing my franchise where I invested hours of gameplay and time into my career!
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I expect to access my franchise again! It's annoying too see how so many bugs occur and just destroy the fun!
[EDIT: modified thread title to improve clarity/visibility]
Hey, @Midland38217
The team has concluded this has been addressed in the previous update. We encourage players to reply to this thread if offline franchises will still not save post fix. We're definitely here to help pass along the details to the team when we're witnessing players report it still ongoing and frustrating for us to see players having a poor experience. I've seen you continually update this thread with the day timer. Would you be able to help us confirm whether new save files for you aren't working? Without the needed information we are requesting in the thread, with the significant amount of reduced reports we're seeing since it's been implemented, this has been resolved until further notice is given.
If you are still experiencing save files not loading or saving please respond with the following:- Gamertag/PSN ID
- Franchise (offline/online)
- Franchise type and roster type
- Are you able to save the franchise if you create an additional manual save?
- Platform you play on (If you are on next gen, are you playing a Gen 4 Franchise?)
- Have you re-installed the game?
- Do you have external hard drive attached to your console?
- What week were you on when the game failed to load
Thank you for your support.
*ACCEPTING SOLUTION FOR VISIBILITY TO GATHER INFORMATION FOR TEAM*
