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Acdaliy's avatar
Acdaliy
4 years ago
Solved

[Offline Franchise] saved game doesn't load

Product: Madden NFL 22 Platform:Xbox Series S Which console generation do you have? What is your gamertag/PSN ID? Date/time issue occurred 25.08. What type of issue do you have? Crash/Freeze...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    Hey, @Midland38217 

    The team has concluded this has been addressed in the previous update. We encourage players to reply to this thread if offline franchises will still not save post fix. We're definitely here to help pass along the details to the team when we're witnessing players report it still ongoing and frustrating for us to see players having a poor experience. I've seen you continually update this thread with the day timer. Would you be able to help us confirm whether new save files for you aren't working? Without the needed information we are requesting in the thread, with the significant amount of reduced reports we're seeing since it's been implemented, this has been resolved until further notice is given. 


    If you are still experiencing save files not loading or saving please respond with the following:


    • Gamertag/PSN ID
    • Franchise (offline/online)
    • Franchise type and roster type
    • Are you able to save the franchise if you create an additional manual save? 
    • Platform you play on  (If you are on next gen, are you playing a Gen 4 Franchise?)
    • Have you re-installed the game?
    • Do you have external hard drive attached to your console?
    • What week were you on when the game failed to load 

    Thank you for your support. 

    *ACCEPTING SOLUTION FOR VISIBILITY TO GATHER INFORMATION FOR TEAM*

NoFaceAngl_275j's avatar
NoFaceAngl_275j
4 years ago

So, not only is it impossible to play offline franchise because the saves will not load, but when I delete the files that will not load, the game deletes other files that I was not on!  I was trying to see if it would work with 4 different save files for a franchise so I would only lose a week at a time at most because of  this awful atrocious bug.  When I deleted one of the files that would not load, the game deleted three additional files.  What the heck is going on with this game.  We all need to remember this next year when they want us to buy!

NoFaceAngl_275j's avatar
NoFaceAngl_275j
4 years ago

@NoFaceAngl_275jUpdate: The files that were deleted randomly reappeared out of nowhere after I had had to reload the game a few times. I had forwarded several weeks, saved, had it not load, saved had it load, saved had it not load, sevral times. Th e missing files were not there. Now I just went o save a file and there they are. No rhyme or reason to it. It wasn't like they reappeared after just restarting....IDK....this game has a lot of problems.  They weren't ther for me to load for at least three restarts and now theyre there

And I was wromg...It was like 8 files that disappeared. 

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