Mine is on Xbox one. I’ll try to reboot the power supply. But what makes it more frustrating is that in my case I don’t have an opponent to blame since I didn’t even get a chance to get to the screen where it shows the field and all. Happened twice out of like 10-15 times. Either way doesn’t make me want to play random h2h online anymore, unfortunately
Community ManagerDid you see any improvement after a power cycle with the console and network?
If you and @GODOF50CAL are still having some connection issues, send me a UO Trace in a private message (it will display your IP Address, so if you feel comfortable posting it here go ahead) so I can take a look at how your connection is reaching our servers. There is no doubt most people have strong internet connections, I'm more concerned with packet loss or disruption at a specific server site your connection is taking along the way to our servers. It could be something completely out of your control and this UO Trace can demonstrate that.
It's located in the link below. If you're playing your games on WiFi, be sure to run the trace from a WiFi connection as well so you mimic that.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
