Opponent won’t unpause the game

I was winning an only head to head game in regular seasons 16-9 and the opponent had no timeouts. I kneeled twice then with 55 seconds left he paused and the game never unpaused. I went to EA help to figure out how to fix the bug and the helper told me to restart my xbox. I did this and I went back into madden and got the 340 coins for losing a match and lost the game 16-9 ( remember I had 16 he had 9 and I lost).

@joshsolo14 

An opponent can only pause the game so many times and once you hit resume there will be a timer until the game automatically resumes. It sounds like you're reporting a method where a player can bypass this. If you have a recorded clip, please send it to me in a private message so we can pass these steps along to the team to review.

I merged a couple posts together. We'll let the team know about this and mark the post as solved in the mean time so others are aware of your workaround, @dshadez. 👍

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Browns-cavs-buck
Date/time issue occurred 2/1/20
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug It’s not really a bug it’s a glitch where people can pause the game for and unlimited amount of time
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? Unlimited pause
What do you expect to see? It not happening
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

There is a glitch where you can have unlimited pause time 

Why we paying money for a game that not even complete how you guys not find the glitch of the oponent not unpausing this my last time buying madeen

@AsianGod777  This is an old thread but, essentially on the madden games you could call a team timeout in game at any point whether it is paused or not so long as there is not a play in action and the ball is live on field. The timeout buttons should be the TouchPad on Playstation or the windows button on Xbox. By tapping the timeout button during the game, in or out of pause it will opt for a team timeout. You would be allowed to call timeout by input of this button in the even that your opponent paused and abused this old glitch. As mentioned it's been noted to see an opponent timeout before doing this glitch because if they called the timeout within the same series of a in game Play then you can not call one untill the next down of play in game. Hope this helps and happy gaming!

Yeah they do that some scrub did it for a win you just have to leave ya system they will quit