The "Help" team told me to come to this bullshiitt forum to post this question.
Why? I do not know.
I bought this game, figuring to give Madden a chance again (I hadn't purchased it in years) and have found that it suffers from the same problem EA's sports games tend to suffer from: lack of attention to detail.
If we showed a lack of attention to detail in our workplaces, we would get fired. Yet EA continues to put out games with a ton of problems, and the masses do nothing about it.
I can overlook a lot of things, but the topic of my thread not only proves my point, but is something I can't overlook and, if not solved, I will have to refund the game.
When I use my PS3 controller to play, it still has Xbox symbols for the buttons. I get that it is Windows and Microsoft is a cowardly piece of * afraid-to-death of competition...but EA can easily solve this by putting an option in the settings by which a player can switch from Xbox to PSN (or even other common controller layouts) manually. It's done all the time.
What are the chances that they do that?