Our servers cannot process your request at this time. Please try again later.

No I have not and I have got no reply back either

@bigdaddy74697469  @azlivinlow 

Do you remember what you last did prior to this error popping up?

Are you able to go into Superstar KO and completed a game there and then try entering into MUT? Which platform do you both play on? 

I play on Xbox one s and I am having the same issue. I have also uninstalled and reinstalled the game, I’m getting pretty frustrated since I’ve tried every method to fix this issue and none have worked. Any solutions?

Same here...cant play solo challenges or squads. Of course, no solutions after deleting game and all other suggestions.

I've been having the exact same issue for like a week or 2 now. I've tried everything, deleting and reinstalling the game, restarting my xbox, restarting the game. Idk what else to do

@VerifiedFr 

When you change your team to to BEST OVR with a new lineup tool and do not make any adjustments afterwards do you notice a player accidentally put into multiple starting positions? 

@zurf36 

Would you be able to attach pictures of your roster (all tabs like offense, defense, special teams, etc)?

@zurf36 

Is there a way you can upload it to a site like IMGUR and then make the images public so we can view them via a link?

I’ll send the other half in a moment

last picture

@zurf36 

I see you have Jack in two starting positions in your first picture.

Go to the lineup tool and sort by best OVR. Save it as a NEW lineup. Then go to the tab and remove Jack from one of those positions.

Also, DO NOT make any changes to your lineup. Do not add backups, etc. 

See if you can play a challenge right after that. If not, go back and try changing out your strategy, coach, playbook, and uniform. I've seen some of those items cause temporary lineup corruption. When you are able to successfully able to play a solo then go back and make changes you need to your lineup. 

After almost an hour of switching coaches uniforms playbooks etc the error still comes up.

@zurf36 

Do you also play on the other version of the game? (Gen 4)

If so, try loading up that version and repeat the steps there. Some players will also get the MUT Undefined error because of starting House Rules, Seasons, or Solo Battles on the other version when games still need to be played. 

I don’t have gen 4 or any other version other than xbox 1.

@zurf36 

How many custom lineups do you have saved? Would you be willing to delete all the custom lineups to see if that helps get around the error? 

I cannot play any MUT challenges, solo battles, play a friend etc.  Error: EA servers cannot process your request at this time.  Enailed EA 3 days ago with zero response.  

@pnap0202 

We'll help you out here on the forums, you came to the right spot. Can you confirm with me you've tried all the steps we're discussing in the thread? 

I have generated new lineup, turned off xfactors, changed out visuals and strategy items.

I am still getting the same error code.  I am very frustrated as I've invested a lot into this game, time and $.  Why won't EA support fix this issue?  

Did you all recently unlink a Gamertag or PSN ID from your EA account?