Forum Discussion

Community Manager

4 years ago

Our servers cannot process your request at this time. Please try again later.

Hello, MUT Community. We have steps below to help get around the error some players are experiencing when attempting to play modes within Madden Ultimate Team. "Our servers cannot process y...

EA_Blueberry

Community Manager

4 years ago

@bneglia398

What I recommend doing is contacting our Support team so they can help walk you through the process of removing the extra IDs off the account. After removing them you'll need to link them up to a new EA account, otherwise the error could still remain. Removing IDs can result in lost game progress. Please read the article below to understand the risks:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

Here is how to reach our Support team:

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/