I reinstalled Madden 22, and was greeted with a EA App error. I reported it.
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Was hoping for any further comments. Ideally around what processing takes place 2-4s after boot that could cause an application CTD, with no Windows Events.
And why the trial worked 5 months ago. So far the game I have purchased is unplayable, so pretty serious compared to some other issues.
Is this under investigation?
Tried to play Fifa 22, but the servers are down (nice).
Fired up Madden 22 for kicks, and was able to get a crash dump (it hung, didn't crash).
Do you guys offer a bug bounty at all? Seeing as apparently i'm the only developer looking at this issue, and I don't even work for EA.
Please acknowledge bug report. I do have the 2.2 GB DMP file available, but understand getting this to you could be difficult. Do you have a public FTP I can upload to?
Hi @EA_Barry Wondering if you were of the opinion that 1 reply in 2 weeks to 5 posts to a serious issue is "good" customer service?
Literally any acknowledgement that the issue is being looked into by the dev team would be appreciated. I'm sure you can understand my frustration when bug reports about "X challenge not working" or "Y reward not attainable" seem to garner much better responses, when I can't even load the game I have paid for. I'm sure i'm not the only one with this issue.
2 weeks since last blue post. Absolutely shocking.
