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EA_Barry
Community Manager
4 years agoSome more troubleshooting:
- Please remove your G15 GamePanel LCD and any other peripherals other than your mouse and keyboard.
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- It may be worthwhile checking if a new Windows User Account has any effect here.
Again, let us know you results, thanks.
Hemmels
4 years agoNew Scout
Thanks, however these are ridiculously complex requirements that I seriously doubt will fix anything.
I hate to repeat my point the TRIAL WORKED. Literally the point of a trial is to trial the software, which (minus occasional freezes), was playable
- Hemmels4 years agoNew Scout
Hi. Did as clean a boot as I could (require USB and networking for instance), but same issue that I cannot boot.
Tried launching from both Origin and Steam, and this time I am unable to get to title screen, instead Origin just refreshes twice (it minimises however I launch) and the game crashes before opening an application window.
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