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Please acknowledge recent updates from myself?
Or are you hoping I just go away and never try and recoup the cost price of the application that doesn't boot.
Pretty sure I have a strong case here, but would appreciate a developer to actually respond to my stack trace analysis.
The decency of any reply would be appreciated, as would, I am sure you can appreciate, the tone of these posts.
May
So you've STOLEN my money, provided not even 1 acknowledgement of any issue on your side despite evidence to the contrary and my time spent collating the evidence and chasing for updates on this post.
Recent updates to Origin and Madden have done nothing to help.
I will never buy another EA product again, you have my word on that. I will use this thread as evidence of EA's customer support should anyone ask my opinion.
I won't pursue recovery of funds, you can have this one on me, i suggest you use them to hire people that know how to deal with customer issues and stack dumps. You didn't even ask for the stack dump. Unbelievable.
Regards
Matt
- Hemmels3 years agoNew Scout
Bump. No EA reply for a considerable amount of time. Please acknowledge you have forwarded bug report to your devs?
- Hemmels3 years agoNew Scout
Bump. Unbelievable this is the level of support you offer paying customers. I've put my own time and effort into solving your issue, and you haven't even the decency of a reply.
- Hemmels3 years agoNew Scout
Honestly, thought it'd give the EA App some time to mature, but issue still exists.
EA App flickers and no game is launched. If I try and boot through Steam and double click the executable and launch through EA App at the same time, and the moons of Saturn align, I can sometimes get to the window with Brady and Mahomes for 7-8s before it just crashes.But you know that, you've read the thread,
- Hemmels3 years agoNew Scout@Hemmels After multiple attempts, (and launching It Takes Two, which boots fine) I can know always repeat the Brady/Mahomes screen where it crashes out almost straight away.
What was interesting, was at one point EA App decided I had no games in my library, so that was weird, and and one point it said my "EA Play" subscription has run out, but I never signed up for it. Dunno if that helps any. I have 10Gb free on my C: drive, and 45Gb free on the Madden/Games drive. - Hemmels3 years agoNew Scout
I reinstalled Madden 22, and was greeted with a EA App error. I reported it.
a17fa518-1cde-4c1a-8f8a-7e16c755f84b
- Hemmels3 years agoNew Scout
And rebooting EA App fixed. Can now play Madden.
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