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LegionTribune's avatar
LegionTribune
Rising Newcomer
6 years ago
Solved

[PC] Madden 20 won't launch

Installed  Madden two nights ago, played for about an hour and then turned it off. Tried to play again last night and tonight now but having an issue where the game will begin to launch, screen goes black like its loading, flickers to my home screen,  goes black again as its trying to load, then goes back to my home screen and pulls back up my origin game library without saying an issues or error codes.

I have already:

- uninstalled/reinstalled Origin

- uninstalled/reinstalled Madden

- Windows updates, sfc/ scannow

- Update/Repair  game

- Run Origin as an adminstrator

attached is my dxdiag. I noticed the " RADAR_PRE_LEAK_64" for FIFA and Madden; but FIFA has been working fine and I can also play BFV completely fine. i have no issues with any other games at this time from Origin, Steam, or B Net

  • SONICAMP's avatar
    SONICAMP
    6 years ago

    It's working now, found a solution someone posted on another thread to delete an update file within maddens folder. Worked right after doing so

5 Replies

  • SONICAMP's avatar
    SONICAMP
    6 years ago

    This is happening to me right now as well, played perfectly fine yesterday now I cant even load the game. Updated drivers and PC, still nothing

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @SONICAMP 

    If you're still having trouble can you load up a DxDiag for us? Here are some steps I recommend below:

    1. Update your drivers and basic PC troubleshooting steps
    2. Search "Windows Updates" in the taskbar search bar so you can get the latest version. Pending Windows updates can cause conflicts with Origin/games
    3. Make sure Origin and your games are added to your anti-virus exceptions list. Some anti-virus/firewalls can prevent games from launch. More info here
    4. Disable all overlays (Origin In-game, Discord, MSI Afterburner) before launching the game again
    5. Determine whether a process running in the background is causing issues by performing a clean boot. As soon as the PC boots up, immediately run Origin as administrator by right-clicking on the desktop shortcut. Launch the game immediately without opening up any other programs. Here is how to clean boot

    How to gather DxDiag information

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • SONICAMP's avatar
    SONICAMP
    6 years ago

    It's working now, found a solution someone posted on another thread to delete an update file within maddens folder. Worked right after doing so

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