Play selection Timeout

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? arhill5
Date/time issue occurred 2/27 9:20 PM EST
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug I was in my super bowl and it happened 5 times where the game would not let me select a play or call a timeout. Eventually with 2 minutes left down 7 I got kicked for excess delays of game. If this was a regular season game I wouldn't care but it was my super bowl and it was a close game at the end. My friends and I think it was our opponents that were doing something because it only happened to me and then my friend took over on offense and got kicked too. I'll include a screenshot of their users if you find it was them.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? mut squads
What happens when the bug occurs? can't pick a play or call timeout and must take a delay of game
What do you expect to see? a play being called
PS4 Crash Reporting: Please copy the text you put in the crash report here. I was in my super bowl and it happened 5 times where the game would not let me select a play or call a timeout. Eventually with 2 minutes left down 7 I got kicked for excess delays of game. If this was a regular season game I wouldn't care but it was my super bowl and it was a close game at the end. My friends and I think it was our opponents that were doing something because it only happened to me and then my friend took over on offense and got kicked too. I'll include a screenshot of their users if you find it was them.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Here is a screenshot of their users