Solved
Points Purchasing Error Madden 21
I can’t buy points. It says points purchasing error. No point offers were found. Please check back later. What do I do?
I just had to close the game and reopen it and I got them
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @xxxg1ant3xxx,
Are you still having some trouble purchasing points? If so, can you let me know which platform you're playing on?
/Kent
I am seeing this issue for the first time on Sunday October 4th, and ongoing as of the morning, Monday October 6th.
Platform - Xbox
TheVicandAsh
- EA_Kent
Thanks for the updates!
Just to confirm, have you all tried power cycling your consoles to see if that helps at all? For more info on how to do that check out the EA Help website. Let me know if you're still having any problems adding points after that.
Thanks again,/Kent
Seems to be resolved as of now - 11:39am October 6th
Thanks for the response
- @EA_Kent It started working yesterday but stopped td again
- EA_Kent
Hey all,
Thanks for following up.What happens if you just go straight to the Xbox store to try adding the points rather than purchasing them in-game? Do you still run into the same error?
/Kent
Hundreds of people across the nation are having this issue. Your question is have we reset our console? Yes I turned it off and on over the last two weeks. Yes I'm sure every other person is turned it off too. Yes this is a known issue. Are you searching to find the answer to this or are you being facetious
