Solved
Points Purchasing Error Madden 21
I can’t buy points. It says points purchasing error. No point offers were found. Please check back later. What do I do?
I just had to close the game and reopen it and I got them
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey all,
Thanks for following up.
What happens if you just go straight to the Xbox store to try adding the points rather than purchasing them in-game? Do you still run into the same error?
/Kent
I purchased 2200 points through the store for $20. They have not shown up. When I try to load them it says there are no points available. When I sell a player in the auction it says the servers are unavailable. It just appears as though I'm not able to use the auction house I can't buy packs I can't add points but I can slow grind...
- EA_Kent
Hey @roddawg10,
When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up the account and look into those missing points. Unfortunately we don't have a way to look into missing points here on Answers HQ.
For more information on how to set up a case with them please check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well./Kent
- EA_Kent
Thanks for the updates, everyone.
If you're still getting an error when you're trying to purchase points, I'd recommend getting in touch with the Xbox or PlayStation support team so they can take a look. Since the purchases would be going through the Xbox or PSN store, I'm afraid we don't have the visibility to see what might be blocking it. For more information on how to contact them check out the links below:
/Kent
