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xxxg1ant3xxx's avatar
xxxg1ant3xxx
5 years ago
Solved

Points Purchasing Error Madden 21

I can’t buy points. It says points purchasing error. No point offers were found. Please check back later. What do I do?
  • Xstasherak's avatar
    Xstasherak
    5 years ago

    I just had to close the game and reopen it and I got them 

thebrums18's avatar
thebrums18
5 years ago

I get an error message saying it’s not available. This has been happening for about 3 days. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @thebrums18, 

Have you had the chance to try power-cycling your PS4 to see if you're able to add points after that? If you're still getting the same error afterward, what happens if you go straight to the PSN store and try to add them rather than going in-game? Do you still get that same error message? 

/Kent

  • BrennanKG's avatar
    BrennanKG
    5 years ago

    I did buy them from store the 49$ amount and didn’t receive my points! 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @BrennanKG, 

      I'm afraid that missing points aren't something we can investigate here on Answers HQ. If you still aren't seeing those points you purchased please reach out to the EA Help team so they can pull up your account and take a look. 


      For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Facebook or Twitter as well, instead. 

      /Kent

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