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EA_Kent
Community Manager
5 years agoHey all,
If you're still having trouble adding points, and none of the suggestions from this thread have helped, it would be best to reach out to either Xbox or PlayStation Support so they can take a look. Unfortunately we don't have much visibility on purchase issues going through platform-specific stores. You can find more information on how to contact them at the following links:
- Xbox One
If you're having trouble making a purchase through Origin you can also speak with the EA Help team so they can take a look. For more info on how to reach them check out the EA Help website. You can also speak with them over Twitter or Facebook as well if you prefer.
/Kent
5 years ago
Same problem today ps4