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Forum Discussion
rfazz
5 years agoNot applicable
Buying in the Microsoft store is the only way I can get them. Been getting that error message for month and half.
EA_Blueberry
Community Manager
5 years ago@rfazz Thanks for the details. Have you reached out to Xbox Support to see if there is anything from the account side that could be causing this on your Gamertag?
Although it's our game's content you're purchasing, the transaction ultimately processes through the Xbox store with credit card information added to your Microsoft account.
Although it's our game's content you're purchasing, the transaction ultimately processes through the Xbox store with credit card information added to your Microsoft account.
- rfazz5 years agoNot applicable
Microsoft said there is nothing wrong on their side. That it’s a game issue.
- EA_Blueberry5 years ago
Community Manager
@rfazz Thanks. I take it you've tried power cycling the console and/or re-installed the game?