Solved
Points Purchasing Error Madden 21
I can’t buy points. It says points purchasing error. No point offers were found. Please check back later. What do I do?
I just had to close the game and reopen it and I got them
Forum Discussion
I just did that and I didn’t get any points do I just wasted money
EA_Blueberry
Community Admin
Community AdminThank you for the clear details, @MrMillennium69
To everyone impacted by this, please let me know the following and we'll get this raised up to the team.
- Gamertag/PSN ID/Origin ID
- Platform you play on
- When did this start happening? (day/time as close as possible)
- What pack(s) did you try to purchase
- Are you able to add points through the Microsoft store as a workaround?
If you are missing your points after having funds deducted from your account, please double-check your purchase history to verify the transaction has processed. If it's processed, try power cycling your console so your connection is reestablished with our servers. This helps push content through to your EA account.
If the points are still not there, please contact our Support team and be ready to provide a proof of purchase. Once they can verify the points were not granted they will make sure they land on your account.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
I just had to close the game and reopen it and I got them
otisnkirby
PS4
Mid-October
No packs work, I can't buy points in general
Not sure how you do that
I actually just logged out and in and immediately bought points, then it worked.
