Forum Discussion
Product: Madden NFL 21
Platform:PC
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? StxsZzZ
Date/time issue occurred today but its a reoccuring bug it didnt just happen once
What type of issue do you have? Gameplay
Which mode has this happened in? Play Now
Summarize your bug This is not a gameplay issue but there is no option of "technical issue in game". Whenever i press to buy madden points it says "ERROR There was a server error, please try again later", I live in Europe and not the US, i dont know if that affects it but yeah.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Well, i dont know if the bug is for more people or just for me but i cant buy points from the store because there is a server error.
What happens when the bug occurs? it says :ERROR, There was a server error, please try again later
What do you expect to see? I want to be able to buy points
PS4 Crash Reporting: Please copy the text you put in the crash report here. Not on PC
What is the AMD or Nvidia Model Number of your graphics card? Device ID: 10DE 1B81 37011458 Part Number: G411 0020 Its a NVIDIA gtx 1070
Enter RAM memory size in GB 16 GB
sss
Every time i try to buy points it alwasy says "ERROR, server error occured, please try again later", im from Europe, idk if that affects it but i want to spend some money on my ultimate team and i cant
- EA_Blueberry4 years ago
Community Admin
Hi, @StxsZzZ
Do you still need help with this?
If you're getting an error next time you load up Madden, try these steps below and let us know if they helped:- Restart your PC
- Right-click on the game in your library and select "REPAIR."
- Try removing the payment method you have on your EA account and re-add it. Please double-check all the information associated with your card to ensure it's all properly up to date
Sorry about the trouble you're having and let us know if you were able to fix it! 🙂
- 4 years ago@EA_Blueberry I’m having this same issue currently in MUT. It says no points available for purchase. Never even gets to the screen where I select a card to pay. I’m one Xbox one s. I’ve restarted my game, uninstalled it, and reset my modem.
- EA_Blueberry4 years ago
Community Admin
Hey, @TRIPODTHEGREAT11
Have you reached out to Xbox or EA Support yet to see if there is any account restriction on purchasing points?
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