Forum Discussion
Hi @xxxg1ant3xxx,
Are you still having some trouble purchasing points? If so, can you let me know which platform you're playing on?
/Kent
Hey Kent, I can’t buy points either
- EA_Kent4 years ago
Community Manager
Hey @crinkle0,
Which platform are you playing on? Are you getting a particular error when you're trying to buy points? If so, what's the full error message?
/Kent
- 4 years ago
Hello,
I have just payed 3 times £1 and did not get my 500 Points. I'm on PC.
Could you help me please ?
Thanks a lot,
Sorter
PS : The error is like it asks for the CCV and then says it's not recognising the card or something which makes no sense as I bought points with this card this week and last week.
- EA_Atic4 years ago
DICE Team
Hey, @Sorter18 for missing points it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp
/Atic