This has been going on for years now and still no action by EA. Last year I completely lost my CFM with 20+ users and hundreds of hours invested. I was told I would get early access to this year's game and beta as an apology. That didn't happen. Emails were never responded to. I was just ignored. I wasn't going to buy this year's game at all, but by October I was craving an NFL game and I gave in. I bought the game and started another CFM with my friend and now he's probably going to quit because even with injuries turned down on the slider to 20 he was losing 2 and 3 starters a game. I've now turned down injuries to 5 but the damage is done. EA doesn't care about the customer at all. Unfulfilled promises and lies are the norm. The fact that EA ruined my CFM last year and then lied about giving me early access and beta access should have been enough to keep me away, but I'm a football addict. The exclusive license is the only thing that keeps Madden alive. If there is any decency left in EA you guys will do something to help my friend and I that have been buying your game since it was good (over 20 years ago). Prove to me that you guys actually give a crap, because this 4 year old thread says you don't. All the same problems still exist.