Problem Playing MADDEN 20 with EA Access
I am aware that the EA Access 10 hour trial became available today. I have two Ea Access accounts, one I pre-ordered the ultimate superstar edition on and it is downloaded. The other I have not made any Madden purchase on. When I try to play it says that I am to early. So I went to the EA Access hub, Game Trials, and download. It seems as though the download is the same as what I already have but it just says preparing for about a minute then gives me an error. So I went to the account that I did not purchase the game on, took the same steps but still get the same error message. Please Advise.
Hi, @tsnydermd
Thanks for joining us for this year's Madden launch! Sorry to hear you're having some trouble though, but we should be able to get you on the field in no time.
If you're an Xbox user, search the store and select the Madden NFL 20 Icon and install it from there.
For PlayStation go to EA Access and then go to Play First Trials, select the big Madden 20 ad which will take you to the store and there you'll find a pre-order or trial button.
You may need to uninstall pre-loads if the Play First Trial is not working.
We've raised this up to the team and they're looking into it, our apologies for any confusion.[*marked as solution for player visibility, workaround available (above), issue not yet resolved - EA_Barry]
