Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Approved

PS4 / HDR patch Madden18

With this latest patch, HDR was turned on for Madden18 on the PS4.   I do not own a PS4 Pro.  I simply have the standard version of the PS4.  However, I do have a Samsung KS9000 4k/HDR TV and it says a HDR program is playing when I load into Madden18 now.

The problem is that the graphics become VERY dull/dark when this happens.  I've tried everything inside the game with cranking the Brightness and Contrast to max settings.  Noting works for this due to this new HDR patch.  The game is playable, but looks awful at the moment.

Is there a way to disable the HDR function or some unknown setting that I am missing to fine tune it?

7 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Having same issue. It seems no way to disable it, which is frustrating. Battlefield 1 came out with hdr support also. Not as dark as madden but at least with bf you can brighten it
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Has nothing to do with that.  The TV shows an HDR source is playing perfectly fine and ALL of my 4k/HDR blu rays play just fine.  It is NOT the connections or the TV.

    It is how the original PS4 (non Pro) is handling the Madden 18 HDR software update.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Symbius

    Assuming you have set all of the settings detailed at my previously posted link and (PS4) system software 4.0 or later installed, you might try setting the TV to 'game' mode and the colour space to 'Native'.

    Check the questions and answers at the bottom of the following page that relate to your TV for more info:

    http://www.rtings.com/tv/reviews/samsung/ks9000

    Thanks.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Unfortunately that does nothing.

    The only thing that works is turning the TV's ability to broadcast HDR content OFF.   Once this is done, the game essentially sees a non HDR TV and doesn't attempt to use the HDR software.

    The problem is most definitely on either EA or Sony in how the HDR within Madden 18 is being handled.  All EA has to do is pop in a disc with a standard PS4 and watch the picture turn to garbage after the game begins trying to use the HDR programming.

    EDIT to note for anyone not sure how to turn OFF the TV's ability to use HDR on the Samsung KS line of TV's.  Go into the settings and find UHD Color, turn the HDMI port that the PS4 is connected to OFF.  So ON = HDR and OFF = No HDR.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    It's the exact same for me on the Xbox One S.  People on the PS4 pro having the issue as well.  It's very washed out and looks like everything is in the shade.  I don't want to ruin the point of HDR by putting the brightness or contrast on Blast.  An HDR slider like in Gears of War would be nice.  As it stands, Madden is flat out ugly using HDR.  I have to turn off HDR on my console to wait to play it, which stinks because I waited until the HDR patch to get the game.  Hopefully EA can address this when possible, I know they are affected by the hurricanes which is far more important.