Forum Discussion
EA_Blueberry
Community Manager
6 years ago@JonhkillerPT Here to help!
What steps have you tried so far to fix it?
Do you have plenty of space on your hard drive?
Is the game being shared to you?
Do you have any external devices plugged into your PS4?
I understand when a game isn't working it can be frustrating because troubleshooting is the last thing you want to do, but we need some extra info to dive into what's not working from your end to see what's causing this.
What steps have you tried so far to fix it?
Do you have plenty of space on your hard drive?
Is the game being shared to you?
Do you have any external devices plugged into your PS4?
I understand when a game isn't working it can be frustrating because troubleshooting is the last thing you want to do, but we need some extra info to dive into what's not working from your end to see what's causing this.
6 years ago
@EA_Blueberry I am getting the message that says “This account is invalid” for Madden20. How can I fix it. It says something about the game recording mode is on or something
- EA_Blueberry6 years ago
Community Manager
@timboslicem81 Try resetting the password on your EA account. If that does not fix the invalid account message, it's possible there is information on your account that needs to be updated by our Support team.
Please reach out to our Live-Support team at Help.EA.com if necessary. Our forum team cannot make any account changes for account security reasons. https://help.ea.com/en/contact-us/- 6 years ago@EA_Blueberry I’m also having the same issue, the game just stay on mahomes at the start, loads of free space
- 6 years ago@Jackkill95 It’s really annoying, I bought loads of stuff packs ready to play, now I can’t even get on the game
About Madden NFL Franchise Discussion
Playing any other Madden Games? Talk about your experience on our community forums.33,110 PostsLatest Activity: 8 hours ago
Recent Discussions
- 2 days ago
- 2 days ago
- 3 days ago